We are delighted to serve you and are always committed to providing the highest level of quality and satisfaction.
If you have any comments or complaints, please share the details through the form below, and they will be handled with the utmost care.
You can submit your complaint through any of the following channels:
1) Online Form (on this page)
Please fill in the following details:
2) Via Social Media
You can also send your complaint through our official accounts:
• WhatsApp: WhatsApp Support
• Instagram: IInstagram Support
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Response Time
We are committed to responding to complaints within 24 hours of receipt.
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Complaint Processing Time
Complaints are processed within a maximum of 5 business days, depending on the type and nature of the complaint.
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Complaint Handling Policy
• Complaints are carefully reviewed and verified.
• We may contact the customer for additional information if needed.
• After processing, the customer will be provided with the solution or action taken.
• If the customer is not satisfied, the complaint will be escalated to the relevant management.
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We thank you for your trust and are always delighted to serve you.