Privacy Policy – CutStitch

At CutStitch, we are committed to protecting the privacy of our visitors and customers. We adhere to strict confidentiality standards for all personal data collected through our website or our communication channels.

1. Information We Collect

We collect the information that customers provide directly when they:

• Contact us through WhatsApp.

• Fill out any contact form (if added in the future).

• Use electronic payment services through Moyasar.

• Create a request for alteration, tailoring, or home consultation services.

This information may include:

• Name

• Phone number

• Email address (if provided)

• Order details

• Payment information (processed only through Moyasar; we do not store card data)

2. How We Use Your Information

We use your data to:

• Provide and complete the requested service.

• Communicate with you regarding your orders.

• Issue invoices and receipts when needed.

• Improve our services and customer experience.

• Ensure security and prevent fraud during payment processing.

3. Sharing Information

We do not sell or share customer information with any third party except for:

• The payment gateway Moyasar, for secure payment processing.

• Official authorities if required by law.

4. Data Retention

We retain customer data only for the necessary period to:

• Complete the requested services.

• Maintain business records.

• Communicate regarding a previous service or inquiry.

We do not store any payment card information.

5. Information Protection

We implement technical and administrative measures to protect your data and prevent unauthorized access.

6. Customer Rights

Customers have the right to:

• Request access to their stored data.

• Request correction or deletion of inaccurate data.

• Contact us for any privacy-related inquiry.

7. Contact Information

For privacy-related inquiries:

WhatsApp: +966539902022