1. How do I request an alteration service?

Simply visit the service page, choose the type of alteration you need, complete the order and payment, and we will contact you to confirm measurements and pickup details.

2. How long does the service take?

The time varies depending on the garment and the type of alteration. You will be informed of the estimated completion time after we receive the item.

3. Do you offer pickup or delivery services?

Yes, we provide scheduled pickup or home consultation depending on availability in your city.

4. How can I know my correct measurements?

We can send you a simple measurement guide, or you may request a home consultation where we take the measurements for you.

5. Can you alter all types of clothing?

Yes, we can work on most clothing types. If an item requires inspection first, we will let you know before starting.

6. Can I cancel my order?

You may cancel before the work begins. Once the alteration process has started, cancellations and refunds are not available because the service is custom-made.

7. What if I’m not satisfied with the result?

If the issue is from our side, we fix it at no additional cost. If inaccurate details were provided (measurements, instructions), any extra adjustments may require additional charges.

8. How can I contact you?

You can reach us through WhatsApp at: +966539902022